DATE ENTERED: August 9, 2024
POSITION: Evening Circulation Support and Training Developer
LOCATION: University of Virginia Library, Charlottesville, VA
APPLY BY: Review of applicants will begin August 23, 2024, and the position will remain open until filled.

The University of Virginia Library is seeking applicants for an Evening Circulation Support and Training Developer position in the Department of Information Services and Spaces. Based in the Brown Science and Engineering Library, this position will perform a wide range of complex duties related to developing programs and materials for the initial and ongoing training (by circulation student supervisors) of 125+ Circulation Student Employees. This position will also provide a bridge for student management between daytime and nighttime staff, as well as providing scheduled and emergency backup coverage for circulation student supervisors at various locations. 

 The Evening Circulation & Training Specialist will work an alternative work schedule from Tuesday through Saturday (11:00am – 7:00pm on weekdays and 9:00am – 5:00pm on Saturdays) and help the department cover evening hours during the Fall and Spring semesters. Work shifts change during the summer months, and during school break periods, in accordance with the academic calendar.   

Duties:

• This position will be responsible for creating and maintaining a Circulation Student Employee training program with supporting materials.
• The program and materials will be used by circulation student supervisors at five Service and Information Desks to train their student employees.
• The academic schedule hampers traditional training methods and schedules. This position will collaborate with circulation student supervisors to develop ways to integrate training materials to fit the specific needs and schedules of each Service and Information Desk.
• This position will consult circulation student supervisors and their annual assessment cycle of Circulation Student Employees to create ways of utilizing training materials to address areas of student performance that need improvement. 
• Other responsibilities may include creation, editing, and updating of Service and Information Desk Manuals and FAQs as well as writing and editing policies and procedures. 
• As a backup for circulation student supervisors, this position provides critical management coverage for public-facing service points.   

Required Qualifications: 

• Bachelor's degree and two years of library or equivalent experience. 6 years of library or related experience may be considered in lieu of a degree.
• Proficiency in computer applications with working knowledge of various databases and software programs.  
• Ability to work both independently and as part of a team in a service-oriented environment. 
• Familiarity with academic or public library services and systems.  
• Excellent customer service skills  
• Strong interpersonal and communication (written and verbal) skills. 
• Strong organizational skills and attention to detail  
• Physical ability to safely and independently bend and reach overhead, to grasp and move library materials, to move and unpack packages and bins (up to 40 pounds), and to push loaded book trucks. 

Preferred Qualifications: 

• Experience providing circulation, reference service and/or library instruction in an academic library. 
• Experience developing and documenting training programs. 
• Experience training staff or student workers. 
• Demonstrated successful experience supervising students.  

We are interested in reviewing candidates with a broad range and combination of experiences, education, and qualifications. The UVA Library supports career development and provides opportunities for both formal and informal training as part of professional development. We are dedicated to building a diverse, inclusive, and dynamic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to apply anyway. 

The Selected candidate will have to successfully complete a background check prior to employment per University policy.

Anticipated Hiring Range: $49,000 - $53,000

To Apply: Apply online at https://jobs.virginia.edu and search for posting #R0063474 (or through Workday for internal applicants).

Complete an application online and attach:

• CV/Resume
• Cover Letter detailing your interest in this position and highlighting knowledge, skills, abilities, and experiences that support excellence through diversity, equity, and inclusion.

***Please note ALL REQUESTED documents MUST be uploaded in the resume box.***

***Applications that do not contain all the required documents will not receive full consideration.***

For questions about the application process, please contact Rhiannon O'Coin, Senior Academic Recruiter, [email protected]  

For more information about UVA and the Charlottesville community please see www.virginia.edu/life/charlottesville and https://embarkcva.com/

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff.  We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.  We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.