DATE ENTERED: April 30, 2024
POSITION: Public Services Supervisor (Adult Services)
LOCATION: Henrico County Public Library (Henrico, VA)
APPLY BY:Monday, May 6, 2024

Henrico County, a progressive employer of choice, provides job seekers with the promise of fair and competitive compensation; a close-knit atmosphere with low employee turnover; and a benefits package that helps secure financial stability. Established in 1611, Henrico County has deep historical roots.  Henrico County borders the City of Richmond to the west, north and east and constitutes approximately a third of the Richmond metropolitan areas.  Henrico County is among the top-rated counties in the nation and was one of the first localities to adopt the County Manager Form of Government.  Citizens of Henrico County are represented by an elected Board of Supervisors representing five magisterial districts.

Henrico County General Government currently has more than 30 agencies.  Department Heads are appointed by the County Manager, with the exception of the elected constitutional officers.  Henrico County is an equal opportunity employer and, when you join us, you will be surrounded by fellow associates who come from all walks of life, all types of cultural backgrounds and all ages.

The Library System consists of five area and four branch libraries, Mobile Library Services, a law library, and Library Administrative offices. These libraries are located throughout the county, a widely diverse county of 245.06 square miles with 28 miles separating our most distant libraries. The Library System is committed to providing excellent customer service through expert staff, state of the art facilities and innovative technology.

For more information, please visit our website at


Henrico County Public Libraries seeks a Public Services Supervisor to lead an Information Services Department of a large area library. There are openings in Adult Services at Fairfield Area Library, Tuckahoe Area Library, and Varina Area Library. This position oversees staff, reference services, readers' advisory, public computing, classes and programming, book discussions, and outreach services to library users and the local community.

This posting may be used to fill additional Public Services Supervisor positions at other locations throughout the library system.

Requirements for the Adult Services Supervisor include:

  • experience working with adults in a library setting
  • planning and providing adult programs and outreach
  • extensive knowledge of adult literature, library and information science, and customer service as it related to working in a public library setting
  • experience planning and providing classes and programs for adults of all ages
  • in-depth technical expertise with library equipment, applications, and software incidental to assigned duties
  • ability to inspire superior performance from staff
  • ability to evaluate performance and develop staff
  • ability to write and speak effectively
  • ability to work as part of a team
  • ability to resolve difficult interactions with library users
  • a commitment to continuous learning and knowledge of trends in adult services and general library service
  • awareness of and ability to learn new technologies
  • strong planning and organizational skills
  • considerable knowledge of library organization, procedures, and policies 
  • considerable knowledge of reference sources and materials
  • ability to plan and schedule workloads
  • sound supervisory skills with the ability to train, coach, mentor, and direct the work of others including the ability to effectively manage workloads and projects and to foster and maintain high morale and engagement
  • ability to establish and maintain effective working relationships with staff and with the general public
  • ability to work a flexible schedule as needed
  • supervisory experience is preferred

Serves on the Adult Services Committee and may service on other committees as assigned. Works closely with the supervisory team to ensure that HCPL and Henrico County standards of customer service are met and to ensure smooth operation of the facility. May act as Person in Charge in the absence of the Manager or Assistant Manager.


Master of Library Science degree and three (3) years of relevant library work experience, with two years of relevant supervisory experience; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.


The expected hiring range will be at the lower end of the listed pay scale ($69,537 – $127,917).

This posting may be used to fill additional Public Services Supervisor positions at other library locations.

A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.

May require a valid driver's license to perform assigned duties at various locations within the County.

Possession of a Librarian's Certificate from the Virginia Board for the Certification of Librarians.

Night and weekend work is required, including Sunday hours on rotation.


Closing Date:  This position closes on Monday, May 6, 2024.

You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection.  Please access our job site portal though or click on the Jobs link in the upper right hand corner of our main County page at