DATE ENTERED: May 20, 2022
POSITION: Supervisor, Library
LOCATION: Texas A&M University, The Bush School of Government and Public Service, Washington, D.C.
APPLY BY: No date specified


Our Commitment
Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values.

Who we are
The Bush School of Government and Public Service, https://bush.tamu.edu, was founded in 1997, under President George H.W. Bush's philosophy that public service is a noble calling. Since then, the Bush School has continued to reflect that notion in curriculum, research, and student experience as the Bush School prepares students to become principled leaders in their fields and to reflect the value of public service throughout their careers.

What we want
Texas A&M University has opened a teaching site in Washington, D.C. just blocks from the White House. Our inaugural program features The Bush School of Government and Public Service, with plans for participation by other schools and colleges down the road. The Supervisor, Library is responsible for the overall operation of Bush School DC Library, including, providing library services and access to students, faculty, and staff at the Bush School DC teaching site. This position will provide the most advanced customer support and complex library functions to clients at this location, including circulation, interlibrary lending (ILL), reserves and resources access. It will also provide expert instructional support for courses and assignments, in collaboration with the Policy Sciences & Economics Library (PSEL) Coordinator. The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability (IDEA) as stated above. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What you need to know
This position is located in Washington, D.C. Position hours are 10:30 am to 6:30 pm Monday through Friday. A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume.

Required Education and Experience:

  • Bachelor’s degree or equivalent combination of education and experience
  • Two years of related experience in a public, academic, or specialized library or archive

Required Knowledge, Skills, and Abilities:

  • Knowledge of email and complex library online research database searches and/or processing
  • Ability to multitask and work cooperatively with others
  • Ability to work independently
  • Basic keyboarding skills and knowledge of word processing and spreadsheet applications
  • Expert knowledge of library functions and expert knowledge of unit functions
  • Strong communication, planning and interpersonal skills with strong attention to detail, and     problem-solving skills
  • Knowledge of specialized library transaction management software
  • Ability to understand and interpret complex library records.

Other Requirements or Other Factors:

  • Position hours are 10:30 am to 6:30 pm Monday through Friday
  • Ability to move medium weight boxes, books, heavy book truck or similar items
  • Ability to handle material which can contain dust or microscopic mold spores

Preferred Experience:

  • More than two years of related experience in a public, academic, or specialized library or archive

Preferred Licenses and Certifications:

  • ALA Library Support Staff Certification


Responsibilities:

Bush School DC Library Management - Manages DC operations including services related to circulation, document delivery/ILL and reserves, including questions about fines and quick resolution of the various service queues. Instructs library patrons on how to access electronic resources such as databases and electronic journals as well as how to use of Library's catalog. Provides support for a range of in-depth, specialized questions in research resources and databases. Oversees resolution of difficult questions and explains library policies and procedures on all areas of DC operations, making referrals to librarians or other units as appropriate. Maintains an atmosphere that promotes customer satisfaction and actively demonstrates Library customer service standards. Provides explanations and instructions for employees from collaborating units. Analyzes and organizes operations and determines problem resolutions. Researches and gathers information for projects. Develops custom reports based on the needs of the libraries and the Bush School. Collaborates with PSEL staff to Documents and resolves procedural or customer issues and meets the library and information needs of the Bush School. Is responsible for DC Library space including closing facility per DC procedures to ensure building is secure. Acts as a proctor of building in event of emergencies, if an official building proctor is not present. Monitors DC Library supply needs and make purchase requests.

Collection Management - Oversees and manages the collection maintenance, including shelving of books daily, periodic shelf reading and projects such as shifting, removing/adding items to     collection. Manages requests for purchase titles by placing orders through GOBI and routing to     PSEL library in Texas. Places new materials orders for DC Library and the Bush School DC     location, including subscriptions.

Reserves Operations - Coordinates all aspects of production. Coordinates the maintenance and quality control of course reserve and textbook materials at DC Library including electronic reserves and print materials. Works with other units in the library to request purchase of materials needed for course reserves, streaming of videos etc. Maintains procedures guide on course reserves. Liaises with instructional faculty on matters related to course reserves. Submits requests for copyrighted material usage to Evans library staff. Supervises process to take materials off reserve at the end of semesters. Implements appropriate changes to reserves operations. Maintains full knowledge of Library Reserves System and the best practices used in other library units.

Instructional Support - Builds rapport with instructional faculty on matters regarding how to support their teaching and courses through library resources and access. Assists PSEL Coordinator to identify library materials, open access materials, linked materials or OERs in lieu     of print textbooks to support the curriculum in DC. Works with PSEL Coordinator and Program Manager, Academic Affairs, to support class and program learning outcomes to promote information literacy and student research skills related to finding, evaluating, and using     information effectively. Gives basic library orientations for incoming students, including introduction using web sites, finding books and journals, and setting up Get It for Me or Reserves access. Collaborates with PSEL coordinator to provide instructional sessions. Creates     guides or tutorials to support specific classes and student research questions. Performs other duties as assigned.

Instructions to Applicants: Interested applicants should apply through Texas A&M’s job board:
https://tamus.wd1.myworkdayjobs.com/en-US/TAMU_External/details/Supervisor--Library_R-045625?q=Supervisor,%20Library

Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

Salary: $5000.00 monthly