DATE ENTERED: September 21, 2021
POSITION: Librarian (Community Engagement)
LOCATION: Suffolk Public Library (Suffolk VA)
SALARY: $46,714
APPLY BY: Monday, October 11, 2021

We are looking for someone to join our team as a Community Engagement Librarian who will facilitate outreach services and develop partnerships with a focus on vulnerable populations and conduct community scans to gain a better understanding of user's needs and interests.

Under general supervision, the Community Engagement Librarian performs professional library work researching and implementing outreach services and community partnerships in support of Community Engagement Department priorities. Work involves developing, leading and implementing outreach services for a variety of demographics, analyzing community data and identifying community needs, providing technology assistance and training for patrons and staff, providing library services throughout the community, and providing assistance in the daily operation of the library; including assisting patrons regarding reference demands, assisting with questions and/or problems regarding resources and reference materials, and selecting and recommending materials for acquisition. Employee must exercise independent judgment in developing outreach services, conducting research, leading teams and completing assigned tasks. Employee must also exercise considerable tact and courtesy in frequent contact with patrons and the general public. Reports to the Library Manager overseeing Community Engagement.


  • Essential Functions may vary based on area of assignment:
  • Gathers community knowledge that informs services developed by the Community Engagement Department.
  • Develops outreach services for customers of all ages and abilities based on community needs and in accordance with the library's strategic plan.
  • Identifies opportunities for engagement in the community and develops appropriate response in collaboration with Community Engagement Team.
  • Provides ongoing leadership and support for existing library outreach by keeping abreast of professional trends and incorporating knowledge in departmental training and development.
  • Works alongside other departments in their development of community-responsive library services by identifying resource gaps, current community needs and potential supporting partnerships.
  • Builds community partnerships in alignment with library strategic goals and under the direction of the Community Engagement Manager
  • Presents community data and library research to library staff and partners to ensure alignment of library projects with community need and strategic goals
  • Provides one-on-one technology assistance for patrons to improve library and technology skills based on community needs.
  • Assists patrons regarding reference demands and performs readers' advisory services; responds to citizen requests for assistance in using the department's computer system.
  • Maintains knowledge of the reference and circulating collections, electronic resources; maintains reference and circulating collections.
  • Interprets and applies library policies and procedures for customers and staff; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Maintains an awareness of new literature, technologies, trends, and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate and incorporates knowledge into daily work.
  • Performs work at the Public Services desk which includes checking materials in and out, placing reserves, and responding to the informational needs of the library patrons.
  • Performs reference tasks such as instructing readers in the use of reference tools including computer, copier and microfilm machine; and answering reference questions and requests by phone or in person.
  • Provides training for employees to improve library and technology skills based on community and professional trends.
  • Performs other related work as required.

Master's Degree in an ALA accredited program in Library Science or possession of Librarian's Professional Certificate from the Commonwealth of Virginia State Library Board and experience in a library setting or closely related field; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  
Requires a valid driver's license.

CLOSING DATE:  Monday, October 11, 2021