DATE ENTERED: October 21, 2019
POSITION: Computing Infrastructure Manager
LOCATION: Old Dominion University Libraries, Norfolk, VA
APPLY BY: 11/08/2019

Old Dominion University Libraries - Computing Infrastructure Manager

Posting Details
Working Title    Computing Infrastructure Manager
Position Number     00123A
Department    Systems Development
Location    Norfolk, VA
Type of Position    Classified
Type of Job    Full Time
EEO Category    C Technicians
Job Description    This position manages the computing infrastructure, technology training, help desk, Midas accounts, and content organization in SharePoint and J drive of the University Libraries.    

Knowledge, skills and abilities    Ability to learn and apply new technologies independently. Familiarity with PC and Mac hardware and software. Strong technical skills around desktop and mobile devices
Expert knowledge of Windows and OS X in a managed desktop environment. Ability to prioritize effectively and execute tasks in a high-pressure environment. Excellent interpersonal, analytical, organizational, communication, and project management skills. Ability to work both independently and collaboratively in a demanding and rapidly changing service-oriented environment. Initiative.

Level and type of experience    Considerable hands-on experience supporting PC and Mac hardware and software.
Working knowledge of networks including troubleshooting all aspects of wired and wireless configurations. Experience with ticketing systems. Some experience in managing SharePoint. Some supervision experience.

Preferred knowledge, skills, abilities, education, experience, licensure, certification    Bachelor’s degree in computer science, management information systems or related field. Some experience working in academic environment. Some experience with Ivanti and JAMF. Demonstrated project management experience. Some experience maintaining and debugging computer peripherals (printers, scanners, mobile devices, cameras, etc. Some experience with ServiceNow ticketing systems.

Conditions of Employment    Occasional evening or weekend hours are required due to special projects.

Annual Salary/Hourly Rate    Salary is commensurate with education and experience and begins at $ - $46,087
Apply at
Open Date    10/21/2019
Close Date    11/08/2019

Equity Statement     Old Dominion University does not discriminate in admissions, treatment, employment or access to its programs or activities on the basis of race, color, religion, national or ethnic origin, age, sex (including pregnancy), political affiliation, veteran status, family medical and genetic information, sexual orientation, gender identity, gender expression, or disability. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request    If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Pay Transparency Nondiscrimination Provision    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.