DATE ENTERED: July 16, 2019
POSITION: Access Services and Student Staff Coordinator
LOCATION: Martha S. Grafton Library, Staunton, VA
APPLY BY: No date specified

Martha S. Grafton Library
Access Services and Student Staff Coordinator

The Access Services Coordinator manages a diverse and high-performing student employee community through scheduling, training, and supervision.
This position oversees primary circulation operations.
This position works closely with other library and University departments to ensure a holistic and successful campus employment experience.
This position collaborates with the Outreach Librarian to communicate library services and policies to the University community.


Responsibilities include but are not limited to:

  • Foster student development and success through an engaging work study program, including implementation of SEAHIP (Student Employment as a High Impact Practice).
  • Hire, train, and retain a dynamic student staff (28-33 students) that embodies the mission and customer service ethos of the library. Work with other library staff to facilitate access to the print collection, including coordinating a regular inventory.
  • Monitor and troubleshoot patron computing and printing, and resolve problems for users, and assist in ensuring the safety and security of people and materials.
  • Manage billing and invoicing for access services.
  • Help design and manage special projects as developed in conjunction with the University Librarian.
  • Serve as library liaison with Financial Aid and Student Campus Employment. Verify and complete monthly student employee payroll records.
  • Continue to develop professionally through active participation in professional associations and through other intradepartmental activities. Serve on University committees as assigned.

Bachelor's Degree and a preferred one year's supervisory experience.
Computing skills, including familiarity across operating systems and fluency with office applications as well as comfort troubleshooting both familiar and new technology.
Ability to interpret and explain a wide variety of policies and procedures and to exercise independent judgement.
Excellent communication and public relations skills.
Enthusiasm for working collaboratively.

Email resume, cover letter, and two references to Carol Creager, University Librarian, [email protected].