DATE ENTERED: April 5, 2019
POSITION: Municipal Reference Librarian II #29184
LOCATION: City of Virginia Beach Library Department, VA
APPLY BY: 4/30/19


The City of Virginia Beach Library Department is seeking a Municipal Reference Librarian II that provides the most complex and in-depth research and information service to library customers through reference interviews and advanced research strategies and techniques using available resources.

Job duties include:

  • Liaises and partners with local government, area businesses, nonprofits organizations, and the educational community to connect customers with library resources.
  • Develops and maintains an awareness of industry-standard resources and trends, and best practices in training methods to be able to anticipate and respond to customers’ needs.
  • Plans, markets, presents, and evaluates specialized and complex programs and classes that reflect the library’s strategic initiatives and increase the public awareness of library services and resources.
  • Conducts library tours, and creates finding aids and displays to increase awareness of the library’s services and community resources.
  • Manages the research process by negotiating customer deadlines and monitoring and advancing the progress of research in order to ensure that equitable, quality reference service is provided.
  • Assists customers in accessing library resources.
  • Assists customers in operating and troubleshooting library technology and personal digital devices.
  • Interprets, explains, and applies library policies and procedures to internal and external customers.
  • Evaluates the digital and non-digital collection using a variety of tools and resources to make recommendations for additions, withdrawals, or replacement.
  • Leads or participates on teams to develop library system policies and procedures. Collaborates with colleagues to develop programs, share resources, and communicate trends in library services.
  • Leads and supervises staff in creating and implementing annual goals and objectives reflecting the City and Library’s vision in order to ensure quality customer service to internal and external customers.
  • Provides written and verbal performance feedback of staff.
  • May serve on departmental and City interview teams to hire staff.
  • Participates in professional organizations and continuing education activities in order to anticipate and meet customer needs.
  • May act as Building Manager in the absence of the library management. Makes decisions and resolves conflicts by applying library policies and procedures in order to ensure smooth operations of the library.
  • Monitors safety, security, and general maintenance of the library facility and outreach site to ensure a safe environment for internal and external customers.
  • Performs other job duties requiring skills, knowledge, and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs.

Minimum Requirements: Requires a Master's Degree in Library and Information Science from and American Library Association accredited college or university, plus two (2) years of professional/administrative library work which provides the required knowledge, skills, and abilities.

Special Requirements: Must be able to work rotating shifts (days/evenings) including weekends and holidays, be available to work extra hours, and work at various library locations as necessary to meet operational needs.

Salary Range: $50,273.60 - $77,188.80

Starting Salary: Minimum of the Pay Range

For more information and to apply on-line by 4/30/19 go to www.vbgovcareers.com   EOE