DATE ENTERED: October 25, 2018
LOCATION: DC Public Library, Washington, D.C.
APPLY BY: 10/31/18


  • Provides direct customer service to library customers and assistance in using the library and its resources
  • Assist and instructs library customers with routine technology and monitors status of systems and troubleshoots as needed
  • Serves as service architect for location’s engagement in assigned area by designing, promoting, delivering, and evaluating programs, services, and outreach that align to community needs and library’s strategic goals
  • Manages location’s physical collection in assigned area by using established processes and procedures for weeding materials, requesting materials, and analyzing usage
  • Assists in maintaining a welcoming and comfortable library environment by following DCPL Appearance Guidelines and enforcing DCPL Rules of Behavior, as needed
  • Maintains awareness of community needs, including the needs of schools and other community institutions and organizations. Establishes community partnerships that align to community needs and library’s strategic goals.

Master’s Degree/MLIS from an ALA accredited graduate program in Library/Information Science; a minimum of one (1) year of work experience working in directly and in-person with customers/clients in at least one of the following areas: adults, teens, children.

Additional Qualifications
The following experience is needed:

  • Experienced working in an urban public library (preferred).
  • Experience using standard office productivity software, such as Microsoft Office Suite  and Google Suite required
  • Familiarity with content management software such as SharePoint and Drupal
  • Experience designing, promoting, delivering, and evaluating public-facing programs and services for assigned population (Adults, teens or children).

To apply, or for additional details, please visit our website at
Equal Opportunity Employer