Self-Service in Libraries: Lessons to Be Learned from the Retail World (Library Journal)

NCR, the world leader in self-service technologies has helped more than 150 retailers in over 25 countries achieve cost efficiencies and improved customer service through self check-out. Company experts will share valuable lessons learned from studies done [...]]]> Tuesday, February 17 (12-1 pm)

Self-Service in Libraries: Lessons to Be Learned from the Retail World (Library Journal)

NCR, the world leader in self-service technologies has helped more than 150 retailers in over 25 countries achieve cost efficiencies and improved customer service through self check-out. Company experts will share valuable lessons learned from studies done in retail environments covering: Customer Experience: Human Interaction and Reaction, Optimized Placement and Configuration, Target Utilization, and Dashboard Metrics to Measure Success.

To register for this event, go to: http://www.libraryjournal.com/csp/cms/sites/LJ/Tools/Webcast/index.csp

Tuesday, February 17 (2-3 pm)

RDA Ask-the-Experts Webinar (Association for Library Collections & Technical Services)

You may have attended RDA webinars and programs, or followed discussions about RDA on lists and blogs, but you still have questions. ALCTS is holding a free webinar with RDA testers and experts to provide some answers. Submit your questions on the survey form below. We will collate them for our experts, who will try to cover as many as they can in the available time.

To register for this event, go to: https://www1.gotomeeting.com/register/525524416

Tuesday, February 17 (2:30-3:30 pm)

Introduction to Assistive Technology (Accessible Technology Coalition)

Assistive Technology is anything that bridges a gap between the goals and aptitudes of people with disabilities. In this training, we will take a look at assistive technology for use in the home, school, workplace, and community environments. We’ll move from the simplest low tech through the most cutting-edge high tech, and provide suggestions on how to find solutions to meet any individual’s needs.

To register for this event, go to: http://atcoalition.org/training/introduction-assistive-technology-1

Wednesday, February 16 (3-4 pm)

ADA Update: Revised Regulations for Disability Accommodations for the Public (Infopeople)

Some of the newly revised American with Disabilities Act (ADA) regulations take effect on March 14, 2011, and more are in the works. Libraries face new challenges and requirements for meeting both the spirit and letter of the law.  At the end of this webinar, attendees will understand the new ADA: accommodation requirements for libraries for users with disabilities, federal regulations that redefine “service animals,” standards for electronic resources, including websites, accessible building design, and grievance procedures.

For more information and to register for this program, visit: http://infopeople.org/training/webcasts/list

Friday, February 18 (11am -12 pm)

1 hour of Google Spreadsheet (Texas State Library & Archives)

In this session of Tech Tools with Tine, technology trainer Christine Walczyk will focus on Google Spreadsheet. The series is meant to be short on talk about library context and higher concepts about social media. It’s really all about the tools themselves! Our aim is to demonstrate how to use one tool in each webinar in under 60 minutes with time for Q&A built in.

For more information and to register for this program, visit: http://www.tsl.state.tx.us/ld/workshops/webinars/

Tuesday, February 22 (3-4 pm)

Introduction to Digital Storytelling Communities: How to Engage the Public (Infopeople)

In this second webinar in the Digital Storytelling Series you’ll discover: How to create a project theme, How digital stories can be used in various settings, How to identify partners, How to identify funders, How to identify storytellers, The benefits of a community presentation, and Next steps.  By the end of this webinar you’ll have the basic knowledge needed to move forward in preserving the memories and history of your community through implementation of a digital storytelling program.

For more information and to register for this program, visit: http://infopeople.org/training/webcasts/list

February 23 (11am -12 pm)

Tech Talk with Michael Sauers (Nebraska Library Commission)

In this monthly feature of NCompass Live, the NLC’s Technology Innovation Librarian, Michael Sauers, will discuss the tech news of the month and share new and exciting tech for your library. There will also be plenty of time in each episode for you to ask your tech questions. So, bring your questions with you, or send them in ahead of time and Michael will have your answers.

To register for this event, go to: http://www.nlc.state.ne.us/scripts/training/eventshow.asp?ProgID=10189

Wednesday, February 23 (1-1 pm)

2010 Access to Learning Award (WebJunction)

Since 2000, the Bill and Melinda Gates foundation has recognized the innovative efforts of public libraries and similar institutions outside the United States to connect people to information and opportunities through free access to computers and the Internet. The 2010 Access to Learning Award recipient, the Veria Central Public Library, has emerged as a leader in Greece by offering a range of services and programs for children and adults, and helping other libraries replicate its success. Its creative use of information and technology services meet the economic, educational, and cultural needs of its community. Join us for this webinar with library director, Ioannis Trohopoulos, to hear about Veria Library’s responsive programming, strong community partnerships, and successful services.

For more information and to register for this program, visit: http://evanced.info/webjunction/evanced/eventcalendar.asp

Wednesday, February 23 (3-4 pm)

Teens, Tweens and Social Networking (Infopeople)

At the end of this one-hour webinar, attendees will be able to: identify the main social networking sites being used by young people, name at least one obstacle to reaching this age group via social media, and identify at least 3 tasks for which young people use their cell phones. This webinar will be of interest to public libraries, teen and youth services staff.

For more information and to register for this program, visit: http://infopeople.org/training/webcasts/list

Friday, February 25 (11am-12 pm)

1 hour of Google Forms and Drawings (Texas State Library & Archives)

In this session of Tech Tools with Tine, technology trainer Christine Walczyk will focus on Google Forms and Drawings. The series is meant to be short on talk about library context and higher concepts about social media. It’s really all about the tools themselves! Our aim is to demonstrate how to use one tool in each webinar in under 60 minutes with time for Q&A built in.

For more information and to register for this program, visit: http://www.tsl.state.tx.us/ld/workshops/webinars/

As always, thanks to Cindy Church for supplying us with this information!

Serving the Young Adult Population: It’s not just about video games (WebJunction)

Need to develop or improve your library services to youth? This webinar will provide you with a basic primer on how to attract and keep young adults interested in your library services and programs and how to create [...]]]> Thursday, November 4 (2-3 pm)

Serving the Young Adult Population: It’s not just about video games (WebJunction)

Need to develop or improve your library services to youth? This webinar will provide you with a basic primer on how to attract and keep young adults interested in your library services and programs and how to create an atmosphere of inclusion comfortable for you, your staff and your local young adults. Join Jill Jarrell, librarian, author and web content consultant, and Maurice Coleman, Technical Trainer at Harford County Public Library, to learn about materials and tactics that can help bring the reluctant reader back into the library and how to create a safe and welcoming space for your young adults.

To register for this event, go to: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1678

Monday, November 8 (2-3 pm)

Improve the Quality of Your Webinar Recordings (Pat Wagner)

Can you improve the quality of your recorded webinars with limited time, money, staff, and expertise? Pattern Research, Inc., currently uses GoToWebinar®, Camtasia For Mac® and Screencast.com® to produce and distribute our webinars; the combination has made a big difference in how our webinars look and sound. Tim Sullard, our operations manager, will share what he is using, why he chose these tools, and how you can make this combo work for you. Even if you use a PC or other platforms to record and post your webinars, the concepts could be applied to your productions.

To register for this event, go to: https://www1.gotomeeting.com/register/445099472

Monday, November 8 (3:30-4:30 pm)

Creating Community through Dynamic Teen Book Discussion Groups (Texas State Library & Archives)

How do teens learn the fine art of conversation?  A teen book group can be the perfect forum for creating meaningful dialogue, developing listen and communication skills, discussing existential issues common to all, and building community. Teens with good conversation skills have a great advantage when they enter the wider world. Find out how to help them develop communication and conversation skills — while having fun!”

For more information and to register for this program, visit: https://www2.gotomeeting.com/register/802123418

Wednesday, November 10 (11am -12 pm)

Best New Youth Books of 2010 (Nebraska Library Commission)

Sally Snyder, Coordinator of Children and Young Adult Library Services at the Nebraska Library Commission, will present brief book talks of new titles you may or may not have heard about, and that could be good additions to your library’s collection. Titles starting with teens and going back through preschool age will be highlighted.

To register for this event, go to: http://www.nlc.state.ne.us/scripts/training/eventshow.asp?ProgID=10084

Wednesday, November 10 (12:30pm- 1:30 pm)

Collaboration Through Understanding (School Library Journal)

Join moderator Dr. Elaine Roberts, Director, Professional Learning at Follett Software Company and a panel of education experts to learn Why collaboration among educators, students and parents is important and how it can positively impact student achievement, How to create a more collaborative environment within your school, How technology can positively influence collaboration, and The positive influence of social media on collaboration.  During this complimentary one-hour webinar, learn how panelists Mark Ray and Wendy Arnold have successfully created collaborative educational environments within their schools and the impact it has had on student achievement.

For more information and to register for this program, visit: http://www.schoollibraryjournal.com/csp/cms/sites/SLJ/Technology/WebCasts/index.csp

Tuesday, November 16 (11:00am-12:30 pm)

Senior Spaces: Creating Your Library as a Place for Older Adults (Texas State Library & Archives)

Libraries (big and small) from New Jersey to California have begun to develop “spaces” to be focal points of service to “seniors” of all ages.  Like Children’s Rooms and Teen Spaces these areas in the Library make older adults feel welcome, engaged and involved!  How can you and your Library develop a space?  What do some of these spaces look like? How can these spaces be the “center” of new library programs for older adults? What have we learned from Libraries that have already developed “spaces? And, especially what if I have no space—what can I do?

For more information and to register for this program, visit: https://www2.gotomeeting.com/register/898871418

Tuesday, November 16 (2-3 pm)

Encyclopedia Evolution (Booklist)

Encyclopedias are the cornerstones of a library’s reference collection, but traditional encyclopedia publishing has been transformed over the past several years. Join Reference Books Bulletin editor Mary Ellen Quinn for an up-close look at how encyclopedias have changed. Joseph Janes, Associate Professor, The Information School, University of Washington, will discuss why encyclopedias exist, what they do, what they tell us, and how they’ve evolved. Representatives from Britannica, Grolier, and World Book will also talk about and demonstrate their newest encyclopedia models. Since general encyclopedias range from the elementary to the scholarly, there’s something here for librarians from every type of library.

To register for this event, go to: http://www.booklistonline.com/GeneralInfo.aspx?id=63

Tuesday, November 16 (2-3 pm)

Libraries Build Community: from distribution to engagement (WebJunction)

Some view the public library as a central purchasing and distribution center of books, movies, and music. Today, that content is increasingly digitized and consumed on gadgets carried in our homes, backpacks, purses and pockets. Distribution remains germane and yet, libraries are well positioned to extend beyond the limits of this role, to facilitate what John Seeley Brown and Paul Duguid called the social life of information. Social media technology presents libraries with new opportunities to enhance and extend the distribution model, to empower and engage patrons to build relevant and vibrant communities via the library. Moderator Chrystie Hill and presenters Helene Blowers and Nancy Dowd will engage you in a discussion of how public libraries build community with technologies and programs, new and old. Join us for this special webinar presented in collaboration with ALA TechSource.

To register for this event, go to: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1677

Tuesday, November 16 (3-4 pm)

Introduction to Fundraising Planning (Foundation Center)

A successful nonprofit organization needs to cultivate multiple revenue streams through sound financial planning. If your organization has never developed a fundraising plan or calendar, this hour-long session is for you. It provides an overview of the process of strategically thinking through the components of a fundraising plan.

To register for this event, go to: http://foundationcenter.org/getstarted/training/webinars/ifp_webinar.html

Wednesday, November 17 (3-4 pm)

Big eRef on a Small Budget, Part 2 (Texas State Library & Archives)

The past few years have seen a profusion of tools that give libraries with caviar dreams and ramen budgets the opportunity to deliver top notch reference and instructional services without dropping a dime. In two sessions, participants learn about some of these tools, explore possible applications of them, and discuss ways your library might be able to start using them. See examples of: Screenshots, Jing, Aviary, Screencasts, Google Sites, and Wikis.

For more information and to register for this program, visit: http://www.tsl.state.tx.us/ld/workshops/webinars/bigeref.htm

Thursday, November 18 (2-3 pm)

Balancing Your Library Without Breaking Your Budget: Selecting the best print resources to complement emerging electronic materials for young readers (School Library Journal)

This exciting Webinar presented by Junior Library Guild will delve into what young people read and how they read. The panel will explore the issues associated with long and short-term planning that will help ensure that print and electronic materials do not compete for dollars or readership. They’ll also examine the difficulties created by the current lack of integrated review sources to guide them as they select print and electronic collections.

To register for this event, go to: http://www.schoollibraryjournal.com/slj/technologywebcasts/887433-428/balancing_your_library_without_breaking.html.csp

Thursday, November 18 (3- 4pm)

Writing a Library Behavior Code – an Update (Infopeople)

Libraries are more aware than ever before of who the sexual offenders are in their communities. What are the legal rights of the offenders, and the obligations of the library? What should the library do when someone is soliciting for charity, or selling services or products on library grounds? How much notice and appeals should be given to a library user, when asking him to leave for two hours? For six months?  Join Mary Minow to learn the answers to these and many other library behavior code questions.

To register for this event, go to http://infopeople.org/training/webcasts/webcast_data/430/index.html

Tuesday, November 23 (2-3 pm)

Young adults deserve the best: Using competencies to serve teens in your library (WebJunction)

The current generation of teens is the most ethnically diverse and technologically plugged-in ever. Is your library ready to serve them? YALSA’s Competencies for Librarians Serving Youth play a key role in everyday service to young adult patrons. Join Sarah Flowers, YALSA President-elect and author of Young Adults Deserve the Best: Putting YALSA’s Competencies into Action, to discuss practical ways to promote and apply the competencies to ensure quality library service to the teens in your community

To register for this event, go to: http://evanced.info/webjunction/evanced/eventcalendar.asp

Wednesday, November 24 (9-10 am)

Tech Talk with Michael Sauers (Nebraska Library Commission)

In this monthly feature of NCompass Live, the NLC’s Technology Innovation Librarian, Michael Sauers, will discuss the tech news of the month and share new and exciting tech for your library. There will also be plenty of time in each episode for you to ask your tech questions. So, bring your questions with you, or send them in ahead of time, http://www.nlc.state.ne.us/scripts/mail/mail2staff.asp?Michael%20Sauers, and Michael will have your answers.

To register for this event, go to: http://www.nlc.state.ne.us/scripts/training/eventshow.asp?ProgID=9973

Tuesday, November 30 (3-4 pm)

Top Tech Trends for the Non-Technical (Infopeople)

Join Joan Frye Williams for an easy-to-understand presentation on the newest technology trends.

To register for this event, go to: http://infopeople.org/training/webcasts/list

Thanks to Cindy S. Church, Continuing Education Consultant, for providing us with this information.

Thursday, September 9 (3 – 4 pm) Finding Health [...]]]> Presented by the following organizations: Booklist, Infopeople, Library Journal, The Nebraska Library Commission, School Library Journal, Texas State Library & Archives Commission, and WebJunction  will be webcasting the following FREE programs during September.  These programs and others are listed on the Virginia Libraries Planning Calendar: http://host5.evanced.info/lva/evanced/eventcalendar.asp

Thursday, September 9 (3 – 4 pm)
Finding Health and Wellness @ Your Library: A Consumer Health Toolkit for Library Staff (Infopeople)
This webinar will introduce users to the Finding Health and Wellness @ Your Library: A Consumer Health Toolkit for Library Staff and provide an orientation to the many multi-dimensional resources it contains, including core competencies, training resources, collection guidelines, programming ideas and promotional materials. The Toolkit is envisioned as a “living” resource that will evolve over time based on what we learn from its practical applications in the field.
To register for this event, go to: http://infopeople.org/training/webcasts/list 
 
Tuesday, September 14 (2- 3pm)
The Rural Library Trustee: Roles, Responsibilities and Relationships (WebJunction)
How do library trustees get trained? How are director and trustee roles defined to ensure a healthy library organization? How are trustee relationships cultivated both in and outside the library circle? Join us on September 14, 2 pm Eastern, for a webinar exploring these and other questions related to library trustees that will provide you with practical ideas and tactical strategies to support and advocate for your library organization as a trustee, or library director in a small or rural community. 
To register for this event, go to: http://evanced.info/webjunction/evanced/eventcalendar.asp
 
 
Tuesday, September 14 (1 – 2 pm)
Designing Customized Library Services: Book-a-Librarian and BookMatch (Infopeople)
Libraries are famous for their service, but it can be difficult to balance in-depth answers when time is always at a premium. This webinar provides two models for creating detailed patron service. Book-a-Librarian demonstrates a model for 1-on-1 detailed reference service, while BookMatch offers a method for crowdsourced readers’ advisory.
 
To register for this event, go to: http://infopeople.org/training/webcasts/list 
 
 
Wednesday, September 15 (11am -12 pm)
Gear Up to Game! (Texas State Library & Archives)
Please join us for another Webinar Wednesday! Get Ready for Gaming Day! National Gaming Day will take place on November 13, 2010. In anticipation of this event, Kelly Czarnecki and Christine Bretz, librarians with Charlotte Mecklenburg Library, will share their experiences with teen gaming in public libraries. Gaming as related to literacy and already familiar library services will be discussed. Participants will learn how to start offering gaming programs in their library, which will cover high and low tech options for large and small budgets.
 
For more information and to register for this program, visit: http://www.tsl.state.tx.us/ld/workshops/webinars/
  
Wednesday, September 15 (1 – 2 pm)
SLJTeen Fall Announcements 2010 (School Library Journal)
Looking at the feedback from SLJTeen’s young adult reviewers, it’s safe to say that there are tons of new and forthcoming titles that will be exciting, infuriating and captivating to teen readers in this season and next. Nothing brings these books to life like hearing directly from publisher representatives on the new genre trends and authors coming on to the scene, and what’s new from perennial favorites.
To register for this event, go to: http://www.schoollibraryjournal.com/csp/cms/sites/SLJ/Technology/WebCasts/index.csp
Tuesday, September 21 (2-3 pm)
Using Technology to Move your Small/Rural Library Forward (WebJunction)
 Feel overwhelmed with new technology? Not sure how your small or rural library can take advantage of new and not-so-new technology? Don’t feel you have time to keep up with keeping up? Then this webinar is for you. Presenters Robin Hastings, Information Technology Coordinator for the Missouri River Regional Library, and Maurice Coleman, Technical Trainer at Harford County Public Library, will discuss best practices for using technology to keep your library connected and up to date. They will also share some of the latest and greatest sites and technology best suited for a small or rural library. You’ll also receive some expert guidance to better evaluate and assess these tools for your library system and your customers, with a focus on small and rural library environments.
 
To register for this event, go to: http://evanced.info/webjunction/evanced/eventcalendar.asp
 
Tuesday, September 21 (2- 3 pm)
The Scoop on Series Nonfiction: What’s New for Fall (Booklist)
Series nonfiction publishers are offering more titles than ever this fall, and as they continue to expand into digital formats and approach the curriculum in new ways, it’s more challenging than ever to keep up. In this hourlong webinar moderated by Booklist Books for Youth associate editor Dan Kraus, we’ll hear from five of the top publishers in this booming field: Heinemann-Raintree; Gale, part of Cengage Learning; Weigl Publishers, Inc.; Black Rabbit Books; and Lerner Publishing Group. Besides presenting their biggest fall titles and initiatives, they’ll also give attendees up-to-date information on the latest trends.
To register for this event, go to: http://www.booklistonline.com/GeneralInfo.aspx?id=63
 
Wednesday, September 22 (12 – 1 pm)
Strategies for Implementing and Optimizing Self-Service: Librarians Share Their Success (Library Journal)
Join representatives from three leading libraries who have cost-effectively and successfully implemented self-service in this information-rich roundtable webinar. In today’s tough economy, many libraries rely on self-service to offset significant increases in circulation, severe budget cuts, and staff reductions. Are you prepared to effectively implement self-service in your library? Are you confident that you are realizing maximum value from your self-service investment?
 
To register for this event, go to: http://www.libraryjournal.com/csp/cms/sites/LJ/Tools/Webcast/index.csp
Thursday, September 23 (1 – 2 pm)
SLJ Nonfiction Book Buzz 2010 (School Library Journal)
School Library Journal’s panel of nonfiction publishers will tell you how they strive to produce the most accurate and well-research core-related materials for grades K-12 while also keeping these titles attractive, easy to use, and accessible to a range of reading levels.? We’ll hear about series in science, social studies, biography, art, math, health, and more, most correlated to each state’s standards. Tune in for the buzz on new and forthcoming series nonfiction and get those gaps in your collection filled.
 
To register for this event, go to: http://www.schoollibraryjournal.com/csp/cms/sites/SLJ/Technology/WebCasts/index.csp
 
 
Tuesday, September 28 (2-3 pm)
Defending the Right to Read: Celebrating Banned Books Week (Booklist)
 Librarians and teachers face more challenges than ever when it comes to defending children’s right to read. In celebration of Banned Books Week, this webinar features a stellar panel of experts, including renowned author and longtime advocate of intellectual freedom Judy Blume, discussing book rating systems, the impact of the Internet on challenges, the effect of censorship on children’s publishing, and how to best prepare for book challenges.
 
To register for this event, go to: http://www.booklistonline.com/GeneralInfo.aspx?id=63
  
Tuesday, September 28 (3 – 4 pm)
CitizenKid: Change can happen one kid at a time (School Library Journal)
Are you looking for a way to get your students thinking and talking about how they can make a difference in the world? Join Katie Smith Milway, author of One Hen: How One Small Loan Made a Big Difference and The Good Garden: How One Family Went from Hunger to Having Enough and Valerie Wyatt, author of How to Build Your Own Country, as they discuss how their books and others in the CitizenKid collection can inform children about the world and inspire them to be better global citizens. School librarian Melissa Swenson will also be sharing her ideas on how to use the CitizenKid series of books in classrooms and libraries.
 
To register for this event, go to: http://www.schoollibraryjournal.com/csp/cms/sites/SLJ/Technology/WebCasts/index.csp
 
Wednesday, September 29 (11am-12 pm)
Pro-Se and Librarians: Legal Self Help Options (Nebraska Library Commission)
Economic pressures and increasing availability of e-government services have increased citizen’s need for help in accessing and using these services. Despite funding cuts, public libraries are increasingly where people turn for help. Much of the need for e-government services relates to legal matters, especially pro-se (meaning representing oneself in court). Beth Goble and Laura Johnson, Nebraska Library Commission and Julie Beno, Lincoln City Libraries will discuss the types of questions librarians may encounter, what librarians can and cannot provide without “giving legal advice”, and how the Nebraska Court system works. They will highlight some resources available for helping patrons do their own “legal stuff” or find legal aid services in their area.
 
To register for this event, go to: http://www.nlc.state.ne.us/scripts/training/eventshow.asp?ProgID=9897
 
Wednesday, September 29 (2-3 pm)
mySkills, myFuture: A New Tool for Job Seekers (WebJunction)
 As part of the ongoing collaboration between IMLS and the Employment & Training Administration of the U.S. Department of Labor (DOL/ETA), WebJunction is hosting this ETA presentation on the new job-seeking tool, mySkills, myFuture. Coming in September, this free online tool will enable job seekers to increase their career mobility and economic prospects. Specifically, the self-paced tool will help previously employed to (1) use their previous experience to identify occupations that they might be qualified for; (2) identify the skills s/he needs to acquire to qualify for a specific job; (3) identify education or training institutions where these skills can be obtained; and (4) provide links to relevant job opportunities in national and state job banks. Libraries will want to add mySkills, myFuture to their resources to help job-seeking patrons in their community.
 
To register for this event, go to: http://evanced.info/webjunction/evanced/eventcalendar.asp

Thanks to Cindy S. Church, Continuing Education Consultant, Library of Virginia, for providing this information!